Terms &Conditions

Introduction

Welcome to LoanUstad. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

Definitions

• "LoanUstad" refers to our company and platform
• "Services" refers to loan facilitation and related services
• "User" refers to anyone who uses our website or services
• "Partner Lenders" refers to banks and financial institutions we work with
• "Application" refers to loan applications submitted through our platform

Our Services

LoanUstad provides loan facilitation services, including:

• Connecting borrowers with suitable lenders
• Assisting with loan application processes
• Providing loan information and comparison tools
• Offering customer support and guidance

Important: LoanUstad is a loan facilitator and not a lender. We do not provide loans directly but help connect you with our partner lenders.

User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Update your information when it changes
• Use our services only for lawful purposes
• Not misrepresent your financial situation
• Comply with all applicable laws and regulations
• Maintain the confidentiality of your account information

Loan Application Process

Application Submission

When you submit a loan application through our platform:

• Your information will be shared with relevant partner lenders
• Lenders will evaluate your application independently
• You may receive multiple loan offers
• You are free to accept or reject any offers

No Guarantee

LoanUstad does not guarantee loan approval. All lending decisions are made by our partner lenders based on their own criteria and policies.

Fees and Charges

LoanUstad's services are generally free for borrowers. However:

• We may receive compensation from lenders for successful loan facilitation
• Any fees charged by lenders are separate from our services
• We will clearly disclose any fees that may apply to you
• You are responsible for all charges imposed by lenders

Privacy and Data Protection

Your privacy is important to us. By using our services, you consent to:

• Collection and processing of your personal information
• Sharing your information with partner lenders
• Use of your information as described in our Privacy Policy
• Communication from us and our partners regarding loan offers

Please read our Privacy Policy for detailed information about data handling.

Disclaimers

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access to our platform.

Information Accuracy

While we strive to provide accurate information, we do not guarantee the completeness or accuracy of all content on our platform.

Third-Party Services

We are not responsible for the services, policies, or actions of our partner lenders or other third parties.

Limitation of Liability

To the maximum extent permitted by law, LoanUstad shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Actions or decisions made by partner lenders
• Technical issues or service interruptions
• Any damages exceeding the fees paid to us (if any)

Termination

Either party may terminate the use of services at any time:

• You may stop using our services at any time
• We may suspend or terminate access for violations of these Terms
• Termination does not affect ongoing loan applications or agreements with lenders

Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.